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Applicant FAQs

Applying for the Program



Applying for the Program

Q: What makes the Special Mobility Housing Choice Voucher Program different from traditional voucher programs?

A: The Special Mobility Housing Choice Voucher Program is for families that are looking to make a change and experience new communities with better education, employment, and recreational opportunities. 
Before receiving a voucher, participants work with their housing counselor to develop customized family goals such as improving credit, developing savings, pursuing additional education and training, finding employment, just to name a few.  MBQ counselors help participants assess their needs in terms of their neighborhood and housing search, assist in finding affordable housing, serve as advocates, escort participants to available rental units, make introductions to prospective landlords and more.  In addition to preparing participants for their move, your counselor will be available to help you adapt to your new community through a series of home visits conducted over the course of two years after you move.  MBQ counseling remains available to participants as long as they are MBQ voucher holders.

Q: Who is eligible?

A: Qualification for the participation in the Baltimore Regional Housing Mobility Program is determined by the Thompson Settlement Agreement. Applicants are selected for participation into the counseling program based upon priorities identified in the settlement agreement. Eligible families include:

  • Current Residents of a Housing Authority of Baltimore City (HABC) family public housing development.
  • Former Residents of a Housing Authority of Baltimore City (HABC) family public housing development between January 31, 1995 and present.
  • Displace or relocated residents from a Housing Authority of Baltimore City (HABC) family public housing development that was demolished.
  • Current (Active) applicants on the HABC waiting list for family public housing.
  • Current residents of an impacted area of Baltimore City.

Q: How do I apply?

A: To apply, you can download the application here or you can contact MBQ at (443) 692-1677 and request an application by mail.  If mailed, your application should arrive within 5-10 business days

Q: What if I still haven't heard anything from MBQ after I submitted my application and the processing time has passed?

A: Be patient, a letter will be sent to the last know address on file with notice of your eligibility. Change of address must be done in writing and submitted to MBQ office in order for us to change your address or any other contact information.

Q: What if I haven’t received a letter from MBQ regarding my status?

A: You can contact the Counseling Department to determine if you are eligible to be placed on the waiting list.

Q: What if I moved?

A:  Please come into the MBQ office to change your address immediately. If you are unable to come to the office, you can mail in a letter requesting MBQ to change your personal information.  Remember, MBQ cannot change your personal information through a telephone call. 

Q: What if I haven’t received any information regarding receipt of my application?

A: You can contact the Counseling Department to check the status of your application.

Q: How often would I need to call to check the status of my application after I receive the first letter?

A: There is really no need to call; our current estimate is that it will take a minimum of two years for your name to rise to the top of the waiting list. However, you will be contacted by mail to attend orientation when it is your turn. Please keep in mind that MBQ cannot tell you where you are on the list or provide and exact time when you will be called.

Q: What if I was evicted from an assisted unit or still owe another Public Housing agency money from the past?

A: MBQ determines eligibility for the program through HABC data systems as well as the HUD database, and if you have been evicted from an assisted unit, you cannot join the MBQ program until 5 years have passed from the date of the last documented eviction action.  All past debts will have to be paid before MBQ can issue you a voucher.

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Toll free: 877-813-4MBQ | Phone: 410-223-2222 | Fax: 410-223-2223 | info@mbquadel.com
20 South Charles Street, Suite 800, Baltimore, MD 21201
Office Hours: Monday - Friday 8:30am - 5:00pm

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