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Applicant & Participant Programs > Applicant Programs > Applicant FAQs

Applicant FAQs

Applying for the Program



Applying for the Program

Q: What makes the Special Mobility Housing Choice Voucher Program different from traditional voucher programs?

A: The Special Mobility Housing Choice Voucher Program is for families that are looking to make a change and experience new communities with better education, employment, and recreational opportunities. 
Before receiving a voucher, participants work with their housing counselor to develop customized family goals such as improving credit, developing savings, pursuing additional education and training, finding employment, just to name a few.  MBQ counselors help participants assess their needs in terms of their neighborhood and housing search, assist in finding affordable housing, serve as advocates, escort participants to available rental units, make introductions to prospective landlords and more.  In addition to preparing participants for their move, your counselor will be available to help you adapt to your new community through a series of home visits conducted over the course of two years after you move.  MBQ counseling remains available to participants as long as they are MBQ voucher holders.

Q: Who is eligible?

A: Eligible families include current or former residents of public housing in Baltimore City or families whose name was on the waiting list for the Housing Authority of Baltimore City before August 2, 2002.

Q: How do I apply?

A: To apply, you can download the application here or you can contact MBQ at (443) 692-1677 and request an application by mail.  If mailed, your application should arrive within 5-10 business days

Q: How long does it take for an application to be processed?

A: It can take up to 30 days to process an application. MBQ requires all social security numbers and signatures of all family members over the age of 18 to process the application.

Q: What if I haven’t received a letter from MBQ regarding my status?

A: You can contact the Counseling Department to determine if you are eligible to be placed on the waiting list.

Q: What if I moved?

A:  Please come into the MBQ office to change your address immediately. If you are unable to come to the office, you can mail in a letter requesting MBQ to change your personal information.  Remember, MBQ cannot change your personal information through a telephone call. 

Q: What if I haven’t received any information regarding receipt of my application?

A: You can contact the Counseling Department to check the status of your application.

Q: How often would I need to call to check the status of my application after I receive the first letter?

A: The wait time can range from 6 months to a year.  You will be contacted when it is your turn on the list.  MBQ cannot tell you how many people are ahead of you on the list or an exact time when you will be called off the waiting list.

You should call back to check your status if you haven’t received a second letter from MBQ 6 months after the initial letter informing you that your application has been received.

Q: What if I was evicted from an assisted unit or still owe another Public Housing agency money from the past?

A: MBQ determines eligibility for the program through HABC data systems as well as the HUD database, and if you have been evicted from an assisted unit, you cannot join the MBQ program until 5 years have passed from the date of the last documented eviction action.  All past debts will have to be paid before MBQ can issue you a voucher.

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Toll free: 877-813-4MBQ | Phone: 410-223-2222 | Fax: 410-223-2223 | info@mbquadel.com
20 South Charles Street, Suite 800, Baltimore, MD 21201
Office Hours: Monday - Friday 8:30am - 5:00pm

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